Senaca Web Services - Privacy Policy

 

Senaca Guarding System
Privacy Policy

We are committed to GDPR compliance, data security, and Client and Employee protection. The GDPR or General Data Protection Regulation is a regulation within the European Union which protects the personal information of those living within the EU with regards to how their information is stored, accessed, processed and moved online. It lays out a set of mandatory guidelines that we have to follow to maintain the privacy of your data. This policy sets out how we handle your personal information if you’re a visitor, user or customer to our websites, mobile applications and our services.

When we say ‘we’, ‘us’, ’our’, ‘Senaca’, ‘Senaca Group’, ‘Senaca Web Services’ or ‘Senaca Guarding System’ we mean Business Mobile Security Services Ltd., the registered company behind all Services offered by us.

YOUR CONSENT

By using our site, web applications, mobile applications, using our service, or filling in a contact form on our website, web applications or other sites owned by us, you agree and accept that we process, store and use the personal data submitted in accordance with the rules set forth below. In case you want your personal data removed permanently, please write to: 

Data Controller 
Senaca Group 
Unit 12M, Toughers Business Park, 
Newhall, Naas, 
Co. Kildare, Ireland 
W91 R88A 

WHAT INFORMATION WE STORE ABOUT YOU

We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.

INFORMATION YOU PROVIDE TO US

We collect information about you when you input it into the Services or otherwise provide it directly to us.

Account and Profile Information: We collect information about you when you Log In to our site or web application. When your account is created by the management staff at Senaca Group, we store your email, first name, last name, PIN Number and Phone Number. These details are not publicly available and can only be accessed by Senaca Management Staff

Content you provide through our products: The Services include the Senaca Guarding Web application and Web Site, where we collect and store content that you submit. This content includes any information about you that you may choose to include. Content also includes the files or photos and links you upload to the Services. This content includes Clock In & Clock Out information, Incident Reports, Timesheets, Notes, Locations, Attachments, Images and other uploads.

 

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES

We collect information about you when you use our Services, including browsing our websites and web application and taking certain actions within the Services.

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use and which features you use most frequently. We use this information to evaluate and improve our features.

Device and Connection Information: We may collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, UUID (universally unique identifier), URLs of referring/exit pages, device identifiers, Geolocation, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.

Cookies and Other Tracking Technologies: Clock In & Out forms, Incident Form, Login Forms and Timesheet forms use cookies to provide functionality and to recognize you across different Services and devices. NOTE: Our tracking system employs the following additional privacy measures.

  • - Anonymize Visitors' IP addresses: We anonymize the last 2 bytes of visitors IP addresses (e.g. 192.168.xxx.xxx)
  • - Delete old visitor logs: Each week, we delete old visitor logs older than 12 months.

Device location: Our web app utilises HTML5 geolocation by way of the Geolocation API Specification 2nd Edition as defined by the World Wide Web Consortium (view here). When available, the acquired location of your device will be embedded in the data sent to our server where it will be held as confirmation that the data you have provided, specifically your location, is accurate. Location data is captured upon accessing the Web App. Your location is captured only once, upon page load and is not continuously captured. We use this data to apply context to individual submissions. We do not continuously track your location. This data may be used to corroborate evidence used internally by Senaca or as required by law. Your location data may also be made visible on Incident Reports, Clock In and Clock Out reports and Timesheet Reports. Your location data may be checked manually or electronically to verify that the location you claim to be at, is correct and accurate. If your captured location data conflicts with the location you have stated to be at, this may be investigated and disciplinary action may result.

HOW WE USE YOUR DATA

Any of the information we collect from you (either personally-identifying or non-personally-identifying) may be used in one of the following ways:

Personalize your experience: Your information helps us to better understand and respond to your individual needs.

Improve our Services: We continually strive to improve our Services based on the information and feedback we receive from you.

Process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.

 

WHO WE SHARE YOUR DATA WITH

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We will not share your data without your consent or unless required by law (except as set out in this Privacy Policy).
By submitting your data, you explicitly consent to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

HOW WE PROTECT YOUR INFORMATION

We use Service Providers which are highly trusted. Your data is stored securely on our database. We use the Secure Sockets Layer (SSL) protocol, which encrypts any information sent between you and our Services. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at ithelpdesk@senacagroup.com. If we detect a data breach, we will contact you as soon as possible.

YOUR RIGHTS AS A DATA SUBJECT

As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please write to: 

Data Controller 
Senaca Group 
Unit 12M, Toughers Business Park, 
Newhall, Naas, 
Co. Kildare, Ireland 
W91 R88A 

Your rights are as follows:

  • THE RIGHT TO BE INFORMED
    As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
  • THE RIGHT OF ACCESS
    You may request a copy of the personal data we hold about you. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you.
    If there are exceptional circumstances that mean we can refuse to provide the information, we will explain them. If requests are frivolous or vexatious, we reserve the right to refuse them. If answering requests is likely to require additional time or occasions unreasonable expense (which you may have to meet), we will inform you.
  • THE RIGHT TO RECTIFICATION
    When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
  • THE RIGHT TO ERASURE
    Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
  • HE RIGHT TO RESTRICT PROCESSING
    You may ask us to stop processing your personal data. We will still hold the data, but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies you may exercise the right to restrict processing:

    The accuracy of the personal data is contested

    Processing of the personal data is unlawful

    We no longer need the personal data for processing but the personal data is required for part of a legal process

    The right to object has been exercised and processing is restricted pending a decision on the status of the processing

  • THE RIGHT TO DATA PORTABILITY
    You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
  • HE RIGHT TO OBJECT
    You have the right to object to our processing of your data where

    Processing is based on legitimate interest;

    Processing is for the purpose of direct marketing;

    Processing is for the purposes of scientific or historic research;

    Processing involves automated decision-making and profiling.


COOKIES and OTHER TRACKING TECHNOLIGIES

A cookie is a small text file that a website you visit asks your browser to store on your computer or mobile device. We use cookies to understand, secure, operate, and provide our Services. For example, we use cookies:

  • to improve your experiences, understand how our Services are being used, and customize our Services.
  • to remember your choices, such as your language preferences, and otherwise to customize our Services for you.

Our tracking system employs the following additional privacy measures.

  • - Anonymize Visitors' IP addresses: We anonymize the last 2 bytes of visitors IP addresses (e.g. 192.168.xxx.xxx)
  • - Delete old visitor logs: Each week, we delete old visitor logs older than 12 months.

You can follow the instructions provided by your browser or device (usually located under "Settings" or "Preferences") to modify your cookie settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.

BUSINESS TRANSFERS

If we, or substantially all of our assets were acquired, or in the unlikely event that we go out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us may continue to use your personal information as set forth in this policy.

CONTACT US

Any comments, questions or suggestions about this privacy policy or our handling of your personal data should be written to: 

Data Controller 
Senaca Group 
Unit 12M, Toughers Business Park, 
Newhall, Naas, 
Co. Kildare, Ireland 
W91 R88A 

COMPLAINTS

Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage visitors and our users to frequently check this page for any changes. Your continued use of this site and our Services after any change in this Privacy Policy will constitute your acceptance of such change. 

The Privacy Policy was modified on Feb 14, 2019.

 

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